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Guide

A bank refinance: giving a lender everything it needs, once.

Whether you are moving your business lending to a new bank, consolidating facilities or asking for more working capital, the credit team will want a full picture of the business, its owners and its security. Sending that piecemeal by email slows the decision and leaves copies of your financials in inboxes you cannot see.

This guide covers what lenders typically ask for and how to give it to them in one controlled place.

What a lender usually wants to see

Every bank has its own checklist, and your relationship manager or finance broker will give you theirs. These are the documents that turn up on almost every one.

Performance

  • Annual financial statements for the last two or three years.
  • Current management accounts, aged debtors and aged creditors.
  • A budget or cash flow forecast for the next year, with the assumptions behind it.

Existing lending and security

  • Current loan and facility agreements and recent statements.
  • Details of security held, such as registered security over assets, property titles and guarantees.
  • Equipment finance and lease agreements.

The business and its owners

  • The Companies Office extract, NZBN details and the shareholder structure, including any trusts.
  • Inland Revenue returns and a statement of the tax position.
  • Key contracts that support revenue, and insurance policies over the assets offered as security.
  • Personal financial statements from guarantors, if the bank asks for them.

Setting up a lender room

  1. 1

    Load the bank's checklist

    Turn the lender's list into a document request list in ShareAndGo, assign each item to whoever holds it and watch items move to provided.

  2. 2

    Invite the credit team

    The relationship manager and credit analyst confirm their email with a six-digit code. No account or password to set up.

  3. 3

    Protect the personal files

    Keep guarantors' personal statements in a view-only folder, watermarked with each reader's name, email and the date.

  4. 4

    Close it when approved

    Give each invitation an end date and revoke access when the facility is in place.

Talking to more than one bank

Many businesses approach two or three lenders, or use a broker to do so. Each bank should see the same core information, but not each other's term sheets or questions. In ShareAndGo, put each bank in its own group. Each group sees only the folders you allow, and a folder a group cannot see does not appear for it.

Credit teams ask follow-up questions. Answering them inside the room, with categories and priorities, keeps the answers next to the documents and gives every bank the same story. If one bank asks for an updated forecast, upload it as a new version and the earlier one stays in the history.

ShareAndGo's insights show who opened the room and what they read. On Professional and Business plans you also see how long each person spent on each document, which tells you whether a bank is actively working on your application.

Privacy and the people in your files

Guarantor statements, staff lists and customer contracts contain personal information. New Zealand's privacy law expects you to protect it and to share only what is needed. The Office of the Privacy Commissioner publishes guidance for businesses. Share only what the lender has asked for, keep the personal material view-only, and close access when it is no longer needed.

Every view, download, invitation and change goes into ShareAndGo's audit log, chained so alterations are detectable and exportable as CSV, so you can see exactly what was shared and with whom.

Frequently asked questions

Can my finance broker manage the room?
Yes. Add your broker to your team. They can sign in through MyAndGo with Google, Microsoft or email and two-step verification.
Can a bank download the financial statements?
If you allow it. Download, print and copy are set per room and per group, so you can allow downloads of the accounts and keep personal statements view-only.
Can AI help us organise years of statements?
Yes. ShareAndGo reads text from documents, including scans, tags and categorises them, and can suggest a folder structure and sort uploads into it. Owners can also connect Claude or ChatGPT to the workspace, with each room deciding separately whether an AI assistant may read it.

Related guides

Year-end document collection

Getting the figures together in the first place.

Preparing for a business valuation

Similar documents, a different reader.

All guides

Every business process we cover.

How ShareAndGo protects documents

Access, watermarks, scanning and the audit log.